GAP EMPIRE TRADING was established in 2021 by its founder, Mr Ghafur Noor. Our company specializes in fulfilling your vape aspirations by providing the latest Mod, E-Liquid, atomizers and accessories with customer satisfaction priority in mind and striving towards excellence in customer service. For starters, there is no need to scratch your head as our knowledgeable and friendly sales partners will help start your journey towards a healthier lifestyle in line with our company motto
We are looking to expand more stores to keep us away from you. By the end of 2022, we aim to run 100 stores in Malaysia and introduce more Vape Empires towards overseas demographics, particularly in the European region.
Quit Smoking and Start Vape
To provide aone-stop center for all your vape needs in a holistic lifestyle and SMOKE-FREE atmosphere
The Golden Rule : " Treat others the way you would want to them to treat you "
All orders are processed for delivery within 2 days, and an additional 3 to 10 working days to reach you via our shipping partners depending on your location. You will receive an email notification with your tracking number once your order is out for delivery. Orders placed on Friday after 2:30 PM will be processed on Monday. Any orders placed during Public Holidays will processed on following working day.
We offer free shipping for every order which meets the minimum order requirement. Orders are shipped on business days (Monday - Friday, excluding major holidays)
All orders are shipped from our Malaysia office via Poslaju, unless otherwise stated. (https://www.pos.com.my/)
We offer a flat shipping fee for every order below 1kg to East Malaysia.
No refunds will be provided for any goods purchased. We do not provide credit for purchases. Item purchased with defects or missing items you may contact us at sales@gapempire.com.my.
Faulty product? Fret not! Should your product be faulty while still under warranty? Please send it to us. We will verify the problem and if it’s not fixable, we will give you a 1:1 replacement (same item) as long as it is considered a factory defect.
Factory defect: faulty chip, unable to charge etc.
Unfortunately, we will not cover damage done by human error, for instance: liquid damage, dropped device or any damage done by the user.
All warranties can be claimed at any GAP EMPIRE outlet with proof of purchase.
Monday -Thursday : 1500hrs – 2100 hrs
Friday : Business Closed
Saturday – Sunday : 1200hrs – 2200hrs
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